Maintenance Packages

Experience the ultimate in convenience, reliability, and performance with Nexus AV’s Maintenance Package for Control4 Systems.

Key Features of Our Maintenance Support Packages:

  • 24/7 Remote Monitoring: Gain peace of mind knowing that your Control4 system is under constant surveillance. We use cloud based software to monitor your system round the clock, ensuring prompt detection and resolution of any potential issues before they escalate.

  • Annual Firmware Updates: Stay up-to-date with the latest advancements and enhancements for your Control4 system. Our annual firmware updates guarantee that your system remains optimised for performance, security, and compatibility with new devices and technologies.

  • Annual Health Check: Maintain peak performance and reliability with our comprehensive annual health check. Our technicians will conduct a thorough assessment of your Control4 system, identifying any areas for improvement or potential issues that may arise. We'll provide proactive recommendations and solutions to ensure your system continues to meet your needs seamlessly.

  • Dedicated Support Phone Line and Email: Experience personalised support and assistance with our dedicated support phone line and email. Whether you have questions, need troubleshooting assistance, or want to schedule a service appointment, our knowledgeable team is here to help you every step of the way.

Why Choose Nexus AV’s Maintenance Package:

  • Expert Support: Our team of certified technicians are dedicated to providing superior support and assistance whenever you need it. From troubleshooting to system optimisation, we're here to help you get the most out of your Control4 investment.

  • Convenience and Peace of Mind: With our maintenance package, you can enjoy the convenience of hassle-free system management and the peace of mind that comes with knowing your Control4 system is in good hands.

  • Maximise Performance and Longevity: Regular maintenance is key to maximising the performance and longevity of your Control4 system. Our maintenance package is designed to keep your system operating at its best, ensuring a seamless and enjoyable smart home experience for years to come.

Maintenance Packages

  • Bronze

    24/7, 365 day Monitoring

    Remote Support: 8 Hours FREE

    Annual Health Check: FREE

    Annual Firmware Updates: FREE

    Discounted Remote Support: £35ph

    Discounted In-Home Support: £70ph

    Discounted Setup Fee: £250

  • Silver

    24/7, 365 day Monitoring

    In-Home Support: 2 Call Outs FREE

    Annual Health Check: FREE

    Annual Firmware Updates: FREE

    Discounted Remote Support: £25ph

    Discounted In-Home Support: £60ph

    Discounted Setup Fee: £250

  • Gold

    24/7, 365 day Monitoring

    Unlimited Remote Support

    In-Home Support: 5 Call Outs FREE

    Annual Health Check: FREE

    Annual Firmware Updates: FREE

    Discounted In-Home Support: £50ph

    Discounted Setup Fee: £250